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The Lumen: User Experience

Welcome to The Lumen, a collection of technology and business insights developed by our thought leaders.

A man is sitting at a desk and using a computer.

UX Workshop Recap: Applying Design Thinking to AI

Artificial Intelligence (AI) is helping teams do more in less time. Manual tasks can now be automated. Complex data can be turned into ...

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Journey Toward the Business Value of Experience: Part 3

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How ChatGPT Could Revolutionize UX Ways of Working

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Journey Toward the Business Value of Experience: Part 1

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Journey Toward the Business Value of Experience: Part 2

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How to Identify the Right IT Champion to Advance your Tech Projects

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SPR Video Expert Series: IT organizations shift to product-minded approach

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Shifting Priorities for IT Organizations Draws on UX Talent

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Lessons Learned on UX Project: Take Time to Understand and Share Knowledge

A laptop on a desk with a plant on it, showcasing a stylish Design Sprint workspace.

UX Meetup Recap: The Importance of Design Sprints, Research and Organization