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The Lumen: User Experience

Welcome to The Lumen, a collection of technology and business insights developed by our thought leaders.

Person using a pen to interact with design prototypes on two smartphones placed side by side on a desk with documents and digital devices.

Don’t Let Your Product Stagnate: Master Product Audits for a Better User Experience

Neglecting product maintenance is like sailing a ship with a small but growing hole—it may stay afloat for a time, but disaster is ...

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How to Decide Between Product Design or UX Design Career Paths

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Five Reasons to Practice Inclusivity within UX Design

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3 Common Challenges When Implementing a Design System

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UX Workshop Recap: Applying Design Thinking to AI

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Journey Toward the Business Value of Experience: Part 3

ChatGPT Chat with AI or Artificial Intelligence. woman chatting with a smart AI or artificial intelligence using an artificial intelligence chatbot developed by OpenAI.

How ChatGPT Could Revolutionize UX Ways of Working

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Journey Toward the Business Value of Experience: Part 1

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Journey Toward the Business Value of Experience: Part 2

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IT Champion: How to Identify the Right One to Advance Your Project