A Partner Built for a Challenge
At SPR, we crave a challenge. That's why our technologists helped shift the direction of a company in need of a consistent user experience platform across its multiple digital applications.
- Asked questions around Our Partner’s ultimate business goal;
- Conducted workshops across the organization to understand the current state of their digital platforms;
- Explored together multiple options on how to modernize and simplify the digital experience for their customers.
- Researched the needs of the users by exploring data and conducting interviews with actual end users
- Completed mock visualizations based on research
- Helped explore standardized internal processes
- Moved all the platforms to one cloud-based solution
- Implemented the design and built the platform
- Shared best practices to maintain the usability of the applications