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User Experience Design

Your user experience (UX) is a competitive advantage that’s hard to copy. A great experience doesn’t happen by accident. It begins by building relationships with your customers and understanding their challenges. Is your business running on a dated technology stack that causes a disjointed experience? Perhaps you're slow to get products to market and need to scale. Or maybe your business is struggling with a transition from in-person experiences to fully digital experiences.

Regardless of where you are on your journey, SPR can help you through the design process from start to finish. We help our clients modernize their technology, creating a cohesive, unified and modern user experience. We help develop products and services – both physical and digital – to be more competitive and aligned with customer needs and goals. This may mean that we develop end-to-end experiences, focus on a specific area of change within the business, or create a net new product and service.

By putting people at the center of everything we do, we’re able to deliver amazing digital experiences that your customers will love and that will have lasting value for your business.

How We Solve Problems

Our design and technology teams work in sync from the beginning to deliver elegant platforms with stable infrastructure. It starts with our User Experience Design team completing the right amount of research and design to drive valuable business outcomes. We learn as we go, using what we discover to rapidly explore, test, and validate new solutions.

Identify the problem and potential solutions, then explore multiple concepts.

Product Discovery

Consolidate concepts and optimize to define the foundational product.

Product Design

Further refine the foundational product and validate with users, then bring it to life.

User Experience Story: Delighting Users

User Experience Story: Delighting Users

A natural ingredients distributor needed a consistent user experience (UX) across its 12 digital applications. The company asked for a standardized internal UX process to help their team move forward with a cohesive and sustainable design. We researched the needs of the users, built the visualizations, and implemented the design in collaboration with the client.