A Partner Built for a Challenge
At SPR, we crave a challenge. That's why our technologists helped shift the direction of a company in need of a consistent user experience platform across its multiple digital applications.
Our Partner needed to keep up with ever-changing, modern technology, but they were unclear which strategy was the best fit for their business. Here’s what we did:
- Asked questions around Our Partner’s ultimate business goal;
- Conducted workshops across the organization to understand the current state of their digital platforms;
- Explored together multiple options on how to modernize and simplify the digital experience for their customers.
Our Partner knew they needed a consistent user experience across its multiple digital applications, but needed to validate what exactly their users wanted. Here’s what we did:
- Researched the needs of the users by exploring data and conducting interviews with actual end users
- Completed mock visualizations based on research
- Helped explore standardized internal processes
Our Partner was ready to hit the ground running. The task? Update 12 disjointed platforms with one cohesive design that would improve functionality and the overall user experience. Here’s what we did:
- Moved all the platforms to one cloud-based solution
- Implemented the design and built the platform
- Shared best practices to maintain the usability of the applications
Ready to get started?
Enough with the telling, now let us show you what it means to deliver beyond the build.