To truly improve cloud-related operations, the cloud must be a business priority, not just an IT priority. By removing the complexity of authorizing new tools, you can increase employee engagement and productivity by allowing your workers to use tools that they prefer. This feedback drives short-term cloud improvements and operational advancements that can be applied on a larger scale in the future — while shedding current tech debts.
Listen to frontline demands
The COVID-19 pandemic made cloud deployment limitations play out in real time. And while 47% of IT leaders strongly agree the pandemic accelerated their company’s evolution to full cloud maturity, only 29% of the frontline feel the same. As remote work continues, leaders need to bridge this disconnect by communicating with line-of-business workers and incorporating their insights into current and future strategies.
Learning from our insights from pandemic-driven delays, one related initiative leaders can consider is to employ automation tools to:
- align deployments with established governance
- create Infrastructure as Code (IaC) reference materials
Embracing automation toolsets will help companies programmatically enforce compliance standards, and it will create an IaC “paper trail” that can be referenced by IT in the future. Even as organizations try to improve their cloud infrastructure on tight budgets, automation can provide a cost-efficient solution to achieve incremental progress now while unlocking future growth from cloud investments — a true win-win.
Despite our report finding differing opinions between frontline IT workers and leadership regarding cloud maturity, these insights are invaluable for future deployment. There is no one-size-fits-all cloud deployment solution, and for most organizations, "cookie cutter" cloud deployment models will not appropriately meet your needs. But, by listening and better supporting your frontline IT employees (shifting toward proven tactics like a DevOps approach to project management and the right tools for automation) your organization can better execute cloud maturity to drive future business growth.
IT experts who seek to advance and strengthen an organization's cloud maturity may be biased in assessing the state of maturity for their own companies. The path to stronger cloud maturity often involves these key considerations:
- Seek outside assistance to objectively assess and define the cloud maturity goals best suited to your organization.
- Consider appropriate refinements to your cloud infrastructures rather than embarking on a hasty overhaul of any recently implemented cloud strategies.
- Make education and training a priority, especially for adopting DevOps methodologies and to better understand application modernization considerations.
- Listen to frontline demands for improved automation to get better value out of cloud investments.